One platform where your data is connected: no double data entry, no separate programs that don't talk to each other.
Start small, grow when you need to.
iERP, iService and iBRM share databases, permissions, customers, documents and APIs. No manual hand-off between systems.
A concrete example of how the areas work together on the same data.
One integrated platform: each area covers a part of the business and works on the same data, isolated per company.
From quote to e-invoice, from support to accounting, without hopping between programs.
Quote → Order → Delivery note → Invoice, in a single flow. Sales and purchase invoices with VAT, schemes and nature, withholding, split payment and payment schedule — also in foreign currency with a dedicated exchange rate.
FatturaPA XML generated and validated against the official schema, ready for the Italian Exchange System (SDI). Transmission via certified email (PEC) or intermediary, with outcome handling.
Double-entry with guaranteed balancing: invoices are posted to accounting in one click. Collections and payments with exchange-rate differences, VAT registers, payment schedule and trial balance.
Stock at weighted average cost across structured locations (zone/aisle/rack/level/position), with saturation, transfers between warehouses and Code128 and QR barcode labels.
Traceability by lot (with expiry dates and FEFO logic) and by serial number, from warehouse intake to sale.
Stock counts with guided adjustments, picking with FEFO/FIFO/LIFO strategy.
Third-party goods held in the warehouse: movements and stock by owner, kept separate from the company's own value, with storage fees.
Company durable goods (IT, furniture, equipment) with serial number, assignee and status.
Contract management with attached documents, deadlines, tacit renewal and advanced electronic signature (FEA).
Requests tracked from portal, email or phone; jobs with time, materials, customer signature and PDF.
Response and resolution deadlines on working hours and holidays, with automatic alerts and escalation when a ticket risks breaching.
Service dashboard: backlog, average MTTA / MTTR times and SLA compliance rate.
Customer assets with fault history, warranties and maintenance reminders.
Configurable rates: a draft invoice ready from completed service reports.
Self-service private area: the contact opens and tracks their own tickets, and signs service reports online.
Customers and suppliers with Italian tax validation (VAT no., tax code), sites and contact people.
IMAP/SMTP webmail built from scratch, with no third-party libraries: company mailboxes, sending with attachments and certified email (PEC).
Secure portal (tokenized link + PIN) to collect, share and get documents signed by customers and suppliers: checklisted requests, advanced electronic signature, stage-based progress and notifications — no scattered email attachments.
Records of processing (Art. 30), consent with legal basis and withdrawal, data-subject requests and data-breach handling (72h): privacy compliance for your data, inside the platform.
Read-only public API with per-company keys and permissions, and signed webhooks that notify your systems on events.
Architecture built to last and to protect every company's data.
Support requests are opened and tracked from the Support center; business management lives in the app.
